Counselling Skills (Basic) Part 1

By successfully completing this course, you will:

  • Receive the Certificate of Achievement at QLS Level 2*
  • Be awarded the BSY Professional Certificate of Merit

You can study this course from the comfort of your own home; in your own time and at your own pace; with helpful support and encouragement from our friendly tutors.

Course overview

There are times in our lives when we experience distressing events and feelings which seem to have no end or solution. Sometimes we know that our feelings are due to particular circumstances. At other times we may have no idea what is making us feel the way we do.  Counselling can help people clarify their thoughts and feelings to arrive at their own decisions, or even make major changes in their lives.


  • Lesson One
    • What is Counselling?
      • The Vocabulary of Counselling
      • Listening Skills in Counselling
  • Lesson Two
    • The Initial Interview/Model of Non-directive Counselling
      • Skills
      • Personal Qualities of the Counsellor
  • Lesson Three
    • Developing the Counselling Relationship
      • Empathy
      • The Best Counsellors
  • Lesson Four
    • Motivational skills/Blocks to Communication
      • The General Approach
      • Eliciting Phase Skills
      • Self-motivating Statements
      • Exploring Concerns and Helping with Decision-making
      • Blocks to Communication
  • Lesson Five
    • Counselling the Grieving
      • Grief and Bereavement
      • Grief versus Depression
      • The Psychodynamics of Grief
      • Management of Grief
  • Lesson Six
    • Dealing with Stress, Anxiety and Depression
      • Causes, Symptoms and Treatment
      • Issues of Depression
      • Turning Negative into Positive
      • Conclusion

Practical training

No practical training is required to complete this course.

*Registration fee included.